Help & Answers

1. What sizes do you offer?

  • Our dresses are available in a range of sizes to suit various age groups, from infants to pre-teens. Please refer to our Size Guide for exact measurements.

2. How do I determine the right size for my child?

  • We recommend using our Size Guide and measuring your child before selecting a size. If you're unsure, feel free to reach out to our customer service team for assistance.

3. Do you ship internationally?

  • Yes, we offer international shipping to many countries. Shipping fees and delivery times vary depending on your location, which you can see at checkout.

4. How long does shipping take?

  • Delivery 

    DHL Express

    Delivery duration

    International |  3-5 working days 

    Manufacturing time

    3-5 working days

5. What is your return policy?

  • . Please review our Returns Policy for full details on eligible returns and the process.

7. How do I care for the dress?

  • Our dresses are crafted with delicate materials, so we recommend hand washing (NO dry cleaning)

8. Can I request a custom dress?

  • Yes, we’re delighted to offer custom orders! If you’d like a unique design or special details for your little one’s dress, simply reach out to us. You can contact us via email or through WhatsApp by selecting the Chat with Us button on our website. Our team will guide you through the process, from selecting fabrics and styles to discussing any customizations you have in mind. We can’t wait to help bring your vision to life and create something truly memorable for your special occasion!

9. What payment methods do you accept?

  • We accept major credit cards, PayPal, and other secure payment options available at checkout.

10. Will I receive a tracking number for my order?

  • Yes, once your order is shipped, you’ll receive an email with tracking details to follow your package’s journey.